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Privacy Policy

Thank you for visiting Cloud 9 Vacation Homes. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect the information we gather from visitors to our website. By accessing and using our website, you agree to the terms described in this Privacy Policy.

Information We Collect

We may collect the following types of information from our visitors:

1.1 
Personal Information

  • Full name

  • Email address

  • Phone number

  • Mailing address

  • Payment details (credit card information, billing address)

1.2 
Non-Personal
Information

  • IP address

  • Browser type

  • Operating system

  • Device information

  • Website usage information (e.g., pages visited, time spent on the website)

How We Use Your Information

We may use the collected information for the following purposes:

2.1
Providing Services

  • Facilitating vacation rental bookings

  • Processing payments

  • Communicating with visitors regarding their inquiries or bookings

2.2
Improved User Experience

  • Personalizing and enhancing your experience on our website

  • Analyzing website usage patterns to optimize our services

2.3 
Marketing

  • Sending promotional offers, newsletters, or updates about our vacation rental houses

  • Conducting surveys or contests

Information Sharing

We may share your information in the following circumstances:

3.1
Service Providers

We may disclose your personal information to third-party service providers who assist us in operating our website and providing our services (e.g. Wix). These service providers are obliged to maintain the confidentiality of your information and are prohibited from using it for any other purpose. 

3.2
Legal Requirements

We may disclose your information if required by law, governmental request, or court order.  We may also disclose your information to protect our rights, privacy, safety, or property, as well as that of our visitors or the public.​

3.3
Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.  We will notify you of any such change in ownership or control of your personal information.​

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use your site. You have the option to disable cookies through your browser settings, but please note that doing so may impact certain features and functionality of our website.

Data Security

Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use your site. You have the option to disable cookies through your browser settings, but please note that doing so may impact certain features and functionality of our website.

Third-Party Websites

Our website contains links to third-party websites and services.  This privacy policy does not apply to those websites.  We recommend reviewing the privacy policies of those third-parties before providing any personal information.

Children's Policy

Our services are not intended for children under the age of 18.  While children can be included in the booking process only those who are the age of majority can make a reservation for a child.  We do not knowingly collect personal information from children. If you believe that we have inadvertently collected personal information from a child, please contact us immediately and we will take steps to remove the information.  

Changes To the Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time.  We will notify you of any changes by posting the updated version on our website. It is your responsibility to review this Privacy Policy periodically.

By using our website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or the privacy practices of our website, please contact us at sammylaw1990@hotmail.com or 647-290-8533.

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